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Diversion Policy


We at Cezanne Professional Products are fully committed to fighting the unauthorized sale of product at non-salon retailers. Thanks to secondary coding systems and advanced methods of product tracking we have been able to cut off diverters in record numbers. We also require, by certain vendors, current cosmetology licenses for all of our customers and mandate that all accounts with missing or outdated license information be updated and validated or the account is deactivated.


Diversion is when products are sold in “unauthorized” places. Salon professional products you find outside of a salon are considered to be “diverted.” You might see a few bottles in your local supermarket, drugstore, online or at a discounter store.


We reserve the right to cancel any orders at our discretion in accordance with our anti-diversion policy. We are committed to maintaining the integrity of our supply chain and protecting our brand reputation. Any orders suspected of violating these guidelines may be subject to cancellation without prior notice.


We abide by anti-diversion agreements with our partner brands and manufacturers. Customer accounts that are flagged as diverters will not be allowed to shop on the site. If you feel your account has been flagged in error, please contact us.

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